FAQ

 

How do I contact you?

Either via email contact@sovereignsalmon.co.nz or Freephone 0800 222 811. We are open Monday to Friday from 8am-5pm.

What is your's shop address?

Our address is 165 Hororata Road, RD2,Darfield, New Zealand. For map directions follow this link - Google Maps.

Where do you deliver to?

New Zealand wide.

What days do we dispatch orders?

We dispatch orders Monday – Thursday. Please place orders by 12 noon for next day delivery (Tuesday_ Friday). Because we are based in Hororata ( a small rural township in Canterbury) we need to get our truck on the road so you can receive your order the next day.

Freight cost?

Freight is FREE New Zealand wide.

Delivery Advice

If you have any specific delivery instructions, please place these in the comments text area of the shopping cart form. Any other queries feel free to contact as on contact@sovereignsalmon.co.nz.

How is my order sent?

In a chilltainer and ice pack via our proven overnight courier service so that you will receive it in a perfectly chilled state.

How will I know if my order has been sent?

We will notify you via email when your order is dispatched and the next day intended delivery date. If you have not received your order by 2pm on the following day please phone us on 0800 222 811 so we can help you with the tracking process. Our office hours are 8.00am to 5pm daily.