Refund policy

REFUND OR REPLACEMENT POLICY

Hororata Foods Ltd is fully committed to protecting your rights under the Consumer Guarantees Act. In the unlikely occurrence that our product arrives to you in less than satisfactory condition, please call us immediately and we will replace damaged or faulty goods, a full replacement will be issued for the damaged or faulty goods. We do not offer refunds for change of mind orders, so please choose carefully.

CANCELLATION POLICY

Due to the nature of our product, once orders have been processed at manufacturing site and made they are not able to be cancelled.